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Information Collection and Use
Cinch Communications (“we”, “our”, or “us”) operates the website www.cinchcommunications.com (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection and Use
We collect several types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
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Personal Data:
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Email address
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Phone number
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Business name
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Website URL
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Address
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Any personal data you post on our website
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Data about how you use our website
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Technical data such as your IP address, login data, browser details, time zone settings, and other technology on the device you use to access our website
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Your marketing and communication preferences
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Any information that you directly provide to us whether through our contact form, over the phone, by email, or otherwise
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Photographs of you at events
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Cookies and Usage Data
Usage Data:
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Information on how our Service is accessed and used. This includes details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
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Tracking & Cookies Data:
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We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
Examples of Cookies We Use:
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Session Cookies: We use Session Cookies to operate our Service.
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Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
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Security Cookies: We use Security Cookies for security purposes.
Use of Data
Cinch Communications uses the collected data for various purposes:
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To provide and maintain our Service
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To notify you about changes to our Service
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To allow you to participate in interactive features of our Service when you choose to do so
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To provide customer support
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To gather analysis or valuable information so that we can improve our Service
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To monitor the usage of our Service
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To detect, prevent and address technical issues
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To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
By submitting such information, you agree to that transfer.
Cinch Communications will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organisation
We collect several types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
-
Personal Data:
-
Email address
-
Phone number
-
Business name
-
Website URL
-
Address
-
Any personal data you post on our website
-
Data about how you use our website
-
Technical data such as your IP address, login data, browser details, time zone settings, and other technology on the device you use to access our website
-
Your marketing and communication preferences
-
Any information that you directly provide to us whether through our contact form, over the phone, by email, or otherwise
-
Photographs of you at events
-
Cookies and Usage Data
-
Usage Data:
-
Information on how our Service is accessed and used. This includes details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
-
Tracking & Cookies Data:
-
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
Examples of Cookies We Use:
-
Session Cookies: We use Session Cookies to operate our Service.
-
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
-
Security Cookies: We use Security Cookies for security purposes.
Use of Data
Cinch Communications uses the collected data for various purposes:
-
To provide and maintain our Service
-
To notify you about changes to our Service
-
To allow you to participate in interactive features of our Service when you choose to do so
-
To provide customer support
-
To gather analysis or valuable information so that we can improve our Service
-
To monitor the usage of our Service
-
To detect, prevent and address technical issues
-
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
By submitting such information, you agree to that transfer.
Cinch Communications will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organisation outside of Canada unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Business Transactions: If Cinch Communications is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement: Under certain circumstances, Cinch Communications may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Legal Requirements: Cinch Communications may disclose your Personal Data in the good faith belief that such action is necessary to:
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Comply with a legal obligation
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Protect and defend the rights or property of Cinch Communications
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Prevent or investigate possible wrongdoing in connection with the Service
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Protect the personal safety of users of the Service or the public
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Protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
“Do Not Track” Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights
Cinch Communications aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
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The right to access, update or delete the information we have on you: Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
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The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
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The right to object: You have the right to object to our processing of your Personal Data.
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The right of restriction: You have the right to request that we restrict the processing of your personal information.
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The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
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The right to withdraw consent: You also have the right to withdraw your consent at any time where Cinch Communications relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.
Service Providers
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Behavioural Remarketing
Cinch Communications uses remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise, and serve ads based on your past visits to our Service.
Google AdWords: Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Twitter: Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405. For more information on the privacy practices of Twitter, please visit their Privacy Policy page: https://twitter.com/privacy
Facebook: Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950. To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.