Graphic Design Red Deer

Cinch Communications (“Cinch,” “we,” “our” or “us”) operates www.cinchcommunications.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our Website, contact us or use our services.

Personal information we collect

We may collect the following types of personal information:

name
email address
phone number
business name
website URL
mailing address
information you submit through our contact form, by email, by phone or otherwise
marketing and communication preferences
photographs or images taken at events
information you post or submit through our Website
information about how you use our Website
technical information, such as your IP address, browser type, browser version, device information, time zone, pages visited, time and date of visit, time spent on pages and other diagnostic data

Cookies and tracking technologies

We use cookies and similar technologies to help operate our Website, understand how visitors use it and improve our services.
Cookies are small files stored on your device. They may include an anonymous unique identifier.

We may use:

Session cookies to operate the Website
Preference cookies to remember your settings
Security cookies to support Website security
Analytics and advertising cookies to understand Website traffic and support marketing

You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Website may not function properly without cookies.

How we use personal information

We may use personal information to:

provide, operate and maintain our Website and services
respond to inquiries and provide customer support
communicate with you about our services
send marketing communications, where permitted
understand and improve Website performance
monitor Website usage
detect, prevent and address technical or security issues
comply with legal obligations
protect our rights, property and safety, and the rights, property and safety of others

Analytics

We may use third-party analytics providers, including Google Analytics, to help us understand how visitors use our Website.
Google Analytics may collect information such as your IP address, device information, browser type, pages visited and time spent on the Website. Google may use this information in accordance with its own privacy policy.

You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Advertising and remarketing

We may use remarketing services to advertise to you on third-party websites after you visit our Website. These services may use cookies or similar technologies to serve ads based on your past visits.

Third-party providers may include:

Google Ads
Meta/Facebook
X/Twitter
other advertising platforms we may use from time to time

You can adjust your advertising preferences through the settings offered by those platforms.
Disclosure of personal information

We may share personal information with:

service providers who help us operate our Website, provide services, analyze usage or support marketing
professional advisers, such as lawyers, accountants or consultants
law enforcement, regulators, courts or public authorities where required or permitted by law
another organization in connection with a merger, acquisition, financing, restructuring or sale of assets

Service providers are authorized to use personal information only as needed to provide services to us, unless otherwise permitted by law.
Transfers outside Canada

Your personal information may be stored or processed outside your province or outside Canada. Privacy laws in those jurisdictions may differ from those in your jurisdiction.

Where personal information is transferred to service providers outside Canada, we take reasonable steps to ensure it is protected through appropriate contractual, technical and organizational safeguards.

Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law.

Security

We use reasonable physical, technical and administrative safeguards to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your privacy rights

Subject to applicable law, you may have the right to:

access the personal information we hold about you
request that inaccurate or incomplete information be corrected
withdraw consent, where we rely on consent to process your information
request deletion of personal information, where applicable
ask questions or make a complaint about our privacy practices

We may ask you to verify your identity before responding to a request.

Marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly. We may still send you non-marketing messages related to services, transactions or legal matters.

Do Not Track

Some browsers offer a “Do Not Track” setting. Our Website does not currently respond to Do Not Track signals.

Links to other websites

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies or practices of third-party websites. We encourage you to review the privacy policy of any website you visit.

Children’s privacy

Our Website and services are not directed to children. We do not knowingly collect personal information from children without appropriate consent.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and update the effective date.

For questions, requests or complaints about this Privacy Policy or our privacy practices, contact us at:

Cinch Communications

Tel: 403-967-1600

marketing@cinchcomm.com

Head Office:

230, 4919 - 59 Street

Red Deer, Alberta